Essential Troubleshooting Before Calling Tech Support

In the Lab: Essential Troubleshooting Before Calling Tech Support

Sometimes AV installations have issues, but what should you do about it? Jason Dustal walks through some essential troubleshooting tips and what to do if you end up in a pickle.



For more tips and tricks click here: https://bit.ly/tech-support-tips-and-...​

    • Related Articles

    • AV Term Glossary

      -2 piece projection - A 2 piece projection system consists of a light engine shining light onto a screen. The light engine can be placed in front of (front projection) or behind (rear projection) the screen  -2/3 pulldown – a method of video ...

    • Tech Tip: Shortening Truck Rolls using Proper Preparation

      Truck rolls are nearly impossible to avoid, and time spent at these jobs sites means money out of your pocket. Luckily, equipping your technicians with the proper tools can ensure quicker diagnoses and less time spent revisiting jobs. Bullet Train ...

    • In the Lab: What are active optical HDMI cables and how to test them?

      In this video: Active optical HDMI cable problems can happen. Sam, Technology Specialist at AVPro, explains what AOC cables are and how to test them.

    • Tech Tip: The 3 Most Common HDMI Issues and Resolutions

      HDMI is a marvelous thing, capable of carrying video, audio, and control over a single connection, becoming the standard on almost all displays manufactured today. But that does not mean HDMI doesn't have its faults, and although replacing a cable ...

    • In the Lab: What is 18Gbps HDMI Bandwidth?

      What is 18Gbps? It's the HDMI 2.0 maximum bandwidth! But what does that mean? There is a lot going on in the HDMI cable between your devices. In this video, Jason from the AVPro lab explains the basics of 18Gbps bandwidth, its contents, and more. If ...