AC-MXNET-10G-CBOX Firmware

AC-MXNET-10G-CBOX ~ V3.40 ~ 4/24/24

Note: Please update your CBOX first before updating your TCVRs. 

      Bug Fixes and Improvements
  1. Fixed an issue where certain diagnostic information would continuously populate in the system log (such as "GET MODELNAME" queries).
  2. Resolved certain RS-232 feedback replies being improperly formatted.
  3. Fixed an issue with RS-232 response data being sent back in HEX characters above the ASCII table could lock up the CBOX if the System Log page was open at the same time the feedback was reported.
  4. Fixed an issue where the API server (TCP port 24) could only report RS232 return data to a single IP address session at a time.
  5. Fixed an issue where the CBOX would not generate a new multiview window above 9 windows.
  6. Fixed an error where the routes would not properly disable within the "INDEPENDENT ROUTING" web page.
  7. Fixed an issue where importing the custom configuration file would not function.
  8. Fixed an issue where upgrading a large amount of TCVRs would occasionally cause the CBOX to freeze.
      New Features:
  1. Added new CBOX/SDVoE debugging information.
  2. Added the CBOX highlighting devices' custom names with a red font if they are in Point-To-Point mode.
  3. Added the ability to utilize custom hostnames in the Switch Management tab.
  4. Added endpoint offline/online events to the System Log.
  5. Added a new "MXNET CBOX UPTIME" category in the "System Utilites Menu", see below:

    Load Average < 1.0: The CPU is under-utilized, and there are no processes waiting for the CPU. 
    Load Average = 1.0: The CPU is fully utilized, but there is no backlog of processes waiting for the CPU. The system is handling the current workload efficiently.
    Load Average > 1.0: The CPU is overloaded, and processes are waiting for the CPU to handle. The higher the number above 1.0, the larger the backlog of processes waiting to run.

  6. Added modelname checks for uploading TCVR firmware. Please see this page for more information:
  7. Added the ability to modify the Text Command Interface (TCI) TCP port. 
    1. After a factory reset, the TCI port number is reverted to the default value of 36001
    2. Can be done via the API command "config set tci {TCI port}"
    3. Can be queried via the API command "config get tci"
  8. Added the ability to upgrade the CBOX's built-in decoder's FPGA version. 
  9. Replaced the old USB/KVM interface with the same interface as MXnet 1G.

      Bug Fixes and Improvements:
  1. Fixed an issue where the selectable outputs wouldn't format properly when choosing to copy an EDID from a decoder.
      New Features:
  1. Added the ability to adjust extracted audio volume control on a TCVR when operating in decoder mode (NOTE: This will still utilize the 3pin phoenix port for local audio extraction on the decoder similar to when the TCVR is operating in encoder mode, and NOT the 3.5mm jack!). Same API command for extracted audio volume adjustment on an Encoder. 
  2. Added the ability to specify a custom display resolution and framerate when creating a Multiview, instead of selecting from a variety of preset resolutions/framerates.
      Bug Fixes and Improvements:
  1. Fixed an issue where the CBOX gateway was displayed incorrectly.
  2. Fixed an issue where the connected display's name would occasionally appear as garbled text.
  3. Fixed an issue where TCVR firmware updates would occasionally fail during the update process.
  4. Fixed an issue where TCVR modules (ICRON, DANTE, AVDM, etc) were showing up as offline when they were actually online, and vice versa.
  5. Updated the description of the CBOX network interface cards (AV NETWORK, MENTOR) for better clarity.
  6. Changed the "RESTORE FACTORY" button to read as "FACTORY RESET".
  7. Fixed an issue where the CBOX failed to factory reset either itself or an endpoint when prompted at times.
  8. Fixed an issue where the 10G SDVOE Port (or the AV NETWORK port) wouldn't show the correct setting (would always show as Link Local, even if set to DHCP or Static and functioning as such)
  9. Fixed an issue where a deleted endpoint would still appear in the diagnostic page.
  10. Fixed an issue where multiview / videowall configurations wouldn't save or recall properly.
  11. Added extracted audio volume adjustment, available on the web GUI under "Configure -> Diagnostics" as well as API commands (no brackets or quotes), "config set device exaudio volume [0-100] {deviceID/DeviceMAC}"
      New Features:
  1. Added the ability to send API commands directly from the "SYSTEM LOG" page.
  2. Added the ability to pause auto-scrolling on the "SYSTEM LOG" page.
  3. Added a new column to display the current RS-232 mode of a TCVR in the System Diagnostics web page.
  4. Added support for updating FPGA of TCVRs.
  5. Various improvements to the KVM page of the web GUI.
  6. Added the ability to see the status of the native stream (pass-through stream) and the scaled stream (used for videowalls, tiling, scaling, etc) for an encoder on the "DIAGNOSTICS" page. 
  7. Added the ability to enable or disable the native or scaled stream on the "DIAGNOSTICS" page. 
    1. Can also be configured by using the new API command "config set device hdmi [0,1] [on,off] {DeviceID/DeviceMAC}. 0 = native stream, 1 = scaled. 
  8. Added the ability to view the current video operation mode on a TCVR decoder in the "DIAGNOSTICS" page.
    1. Video operation modes are: GENLOCK (default passthrough output, low latency), FAST SWITCH (enabled when a decoder is set to a scaled output), WALL GENLOCK (default passthrough output but for video walls), WALL FAST SWITCH (same as FAST SWITCH but when in video wall generation mode), MULTIVIEW (when tiling is enabled)
  9. Added full support for ICRON Simultaneous User Interaction routing, allowing the ability to route up to 7 decoders using High-Speed USB 2.0 devices to one encoder simultaneously. 
    1. NOTE: This feature (as well as support for high-speed USB 2.0 devices) Requires an AC-MXNET-10G-TCVR-PRO or AC-MXNET-10G-TCVR-USBX in order to function!
  10. Modified the Multiview generation GUI, to be more clear. 
    2. Buttons on the right side of the page were modified for better legibility.
    3. Added the ability to right click on a multiview window to adjust the layer position.

      Bug Fixes:
  1. Fixed an issue where the SYSTEM LOG page would constantly report ping requests and "grab errors" in the log when the CBOX failed to pull a preview image from an encoder. 
  2. Fixed an issue where the DIAGNOSTICS page would display the wrong light control status.
  3. Fixed an issue where API feedback in the SYSTEM LOG page wasn't parsing correctly.

      Initial Production firmware release.
    • Related Articles

    • AC-MXNET-CBOX ~ V2.70 ~ 4/5/24

      NOTICE: If your CBOX is reading firmware as a version of V4.XX, please navigate to this page here: Note: Please update the CBOX first, before attempting updates on the ...
    • AC-MXNET-CBOX-B ~ V4.18 ~ 4/5/24

      NOTE: If your CBOX is reading firmware with a version number of V2.XX, please navigate to this page here: Please update the CBOX first, before attempting updates on the ...
    • How To: USB bridge FW update for AC-MXNET-1G-E/AC-MXNET-1G-AVDM-E Versions V3.33 through V3.37.

      If a firmware update was already attempted via the CBOX, and the Encoder OLED is not turning on, or if you're experiencing issues during the update process, please call Technical Support for further assistance. What you'll need: A Windows Based PC A ...
    • How To: Using the MXNET API ~ V1.19.1

      Kevin Wang, Director of Product Management, goes through using the MXNET API to control and configure the MXNet CBOX Direct. Current API Version: V1.19.1 Control Box Version: 2.55 and above Instructions and API attached
    • AC-MXNET-1G-DV2-C ~ V3.00 ~ 11-07-23

      NOTICE: Please update the CBOX first before attempting an update on any endpoints. If your DV2 device is showing as AC-MXNET-1G-DV2-B/showing a firmware version of V2.XX, please navigate to this article here: ...